WhatsApp conversion

WhatsApp ordering website

Let customers understand, select and prepare what they need before the chat begins.

WhatsApp is often the final conversion point for Egyptian businesses, but an unstructured chat creates repeated questions and lost context. A SiteWise WhatsApp flow captures selections, quantities, service type, branch or customer goal and sends a clear prefilled message to the business.

Best for

Restaurants, retailers, salons, clinics, travel businesses and any company closing inquiries on WhatsApp.

Primary customer action

A structured WhatsApp order or qualified inquiry

The business problem

What this website needs to solve.

01

Customers start chats without enough information.

02

Staff repeatedly asks the same qualifying questions.

03

Product or service selections are lost when moving from the website to WhatsApp.

Recommended system

The capabilities we would prioritize.

Product, item or service selection

Quantity and option controls

Branch or location selection

Prefilled structured message

WhatsApp click tracking

Mobile, validation and fallback states

Delivery approach

How SiteWise turns the objective into a working website.

  1. 01

    Map the information staff needs before replying.

  2. 02

    Design the selection and qualification flow.

  3. 03

    Generate and test the WhatsApp message.

  4. 04

    Track usage and refine based on real conversations.

Expected business value

What a stronger digital journey should improve.

  • Better context at the start of every chat

  • Less repetitive qualification work

  • A clearer order summary for customers and staff

  • Measurable WhatsApp conversion events

Questions

Practical answers before you start.

Does this require the WhatsApp API?

Not for a standard prefilled-message flow. More advanced automation may require WhatsApp Business Platform access and separate approval.

Can customers pay on the website?

Payment can be added as a separate integration when it fits the business. A WhatsApp flow can also work without online payment.

Can we track which page generated the message?

Yes. Campaign and page context can be included in analytics events and, where useful, in the prefilled message.